Lending Questions
Frequently Asked Questions About Home Loans
Have a question about mortgages with Arvest? We've answered some of the most common questions we receive from prospective homebuyers and current customers. These questions are organized by type to help you find exactly what you're looking for.
If you have a question that is not featured on this page, please contact us or reach out to a local lender near you. We're happy to help!
Getting Started
What mortgages and home loans do you offer?
Arvest Bank is a full-service mortgage bank offering several options to meet you and your family's needs.
- Conventional Mortgages
- FHA (Federal Housing Administration) Loans
- VA (Veteran Affairs) Loans
- Rural Development Loans
- Construction/ Bridge/ Rehab Loans
- Physician Loans
- Standard Non-Conforming Mortgages
- Condo Financing
- Adjustable-Rate Mortgages
- HUD 184 Loans
- Portfolio Home Loans
- Arvest Homebuyer Advantage
- Land & Lot Financing
- Manufactured Home Loans
We also offer home loans and mortgages for special circumstances. Whether you're a first-time home buyer, want to purchase a house that needs renovations or need assistance getting that vacation home, Arvest has something for you!
The Arvest Home4Me® mobile app is a great way to get started. Use it to apply for your loan, check the status and even calculate payments. Home4Me will connect you with one of our knowledgeable, dedicated lenders using industry-leading digital tools to deliver an exceptional experience like no other. Visit arvest.com/home4me for more details.
Looking to Refinance? Come see us! Just remember that you’ll have to qualify for the new mortgage and be able to pay or finance the closing costs. Please contact an Arvest mortgage lender to discuss your options and how much you can save. If you have any questions, find a local lender or call (855) 287-7852 for more information.
How do I qualify for a mortgage?
Qualifying for a mortgage means you have the resources to afford the loan to purchase a home. If you want to find out if you'd qualify for a loan, contact one of our mortgage experts to help walk you through qualification today. Find a local lender or call (855) 287-7852 to find out more about your specific situation!
You can also prequalify and follow the status of your home loan inquiry through the Arvest Home4Me® app on your mobile phone. Visit arvest.com/home4me for more details.
Where can I find Arvest's current mortgage rates?
Mortgage rates vary based on several factors, such as geographical location, loan type, credit score and loan product.
Click here to Find A Lender near you or call (855) 287-7852 to find out more!
How do I lock in a mortgage rate?
Find a lender, call (855) 287-7852, or download our user-friendly Arvest Home4Me® app anytime. Once you've applied and your mortgage lender has helped you determine the loan product and terms that best fit your needs, a mortgage rate can be locked. This will give you the peace of mind of knowing what your loan payment will be.
You can also prequalify and follow the status of your home loan inquiry through the Arvest Home4Me® app on your mobile phone. Visit arvest.com/home4me for more details.
What is the Arvest Home4Me® app?
Arvest believes home ownership begins with a personal and streamlined loan experience, and now we bring that experience to you in an easy-to-use mobile app. Available for iPhone® and Android® users, Arvest Home4Me® lets you quickly begin the home loan process with Arvest Bank from wherever you are. Arvest Home4Me is the first step to finding the perfect home for you. Visit arvest.com/home4me for more details.
If you have technical questions about the Arvest Home4Me app, please call (888) 721-6221. For mortgage questions, please call (855) 997-6567.
Can I request a mortgage pre-qualification?
With the Arvest Home4Me® process, it's easy to find a loan that's right for you, request prequalification, follow the status of your loan, send documents and connect with a knowledgeable lender – regardless of your personal preferences for in-person, online or mobile engagement. Find a lender near you, call (855) 287-7852 or visit arvest.com/home4me for more details.
General Information
What is an ARM loan?
ARM stands for Adjustable Rate Mortgage. An ARM loan allows you to take advantage of a lower interest rate for a pre-determined initial term. The interest rate adjusts periodically based on the terms of the ARM product you select.
Find a lender near you or call (855) 287-7852 to find out more!
What is PMI?
Private Mortgage Insurance (PMI) may be required on a new Conventional Mortgage loan if there is not currently 20% equity in the home. It is a policy that protects lenders against some or most of the losses that result from defaults on home mortgages.
We encourage you to contact us or our homeowner's assistance team at (800) 232-5524. We would be happy to discuss options available to you.
What is MIP?
Mortgage Insurance Premium (MIP) is typically required when taking out a new FHA Mortgage while putting less than 20% as a down payment on the new home.
Mortgage insurance is a policy that protects lenders against some or most of the losses that result from home mortgage defaults.
What is an escrow account?
An escrow account is a fund established for collecting and paying property taxes, hazard insurance and mortgage insurance premiums. Escrow payments are conveniently collected as a part of your monthly loan payment. The balance builds as monthly payments are collected and reduced as we pay your property taxes, hazard insurance and mortgage insurance premiums.
An escrow shortage will occur in the escrow account if the actual amount paid out in property taxes and/or property insurance is more than what was projected to be paid.
Escrow shortage payments to Arvest Bank Mortgage Servicing can be made by returning your payment along with the shortage coupon at the bottom of your escrow analysis statement. Payments can also be made in person at any Arvest Bank branch location or over the phone with one of our friendly customer service representatives.
Whereas, if an escrow analysis reveals that the actual amount paid out in property taxes and/ or property insurance is less than what was projected to be paid, the anticipated escrow balance may reflect a surplus as more than enough funds were collected. If the surplus is $50 or more and your mortgage account is current, this will be refunded to you. If your mortgage is more than 30 days past due, the surplus will be retained in your escrow account.
If you have any questions, find a local lender or call (855) 287-7852 for more information.
How can I determine the equity in my home?
This is the difference between the current market value of your property and the principal balance of all outstanding loans on the property. Find a lender near you or call (855) 287-7852 to find out more.
Payments & Statements
How do I change the payment frequency for my mortgage?
Arvest Bank Mortgage Servicing offers a FlexPayment Drafting for eligible loans. You can request more information by calling (800) 366-2132.
The flex drafting plan may accumulate additional principal paid down on your loan and reduce the amount of interest you pay over the life of the loan.
How can I stop/cancel my mortgage automatic draft?
To stop or cancel your automatic draft information:
- Sign in to your mortgage account
- Select payment options
- Select automatic draft
If the request is incomplete or is not received five days before your next draft date, there may be a delay in processing the requested changes. If it’s less than five days before your next draft or if you have any questions, contact us regarding the cancellation of your current automatic draft.
Why would my monthly mortgage payment change?
Mortgage payments may change due to:
- Escrow adjustments due to tax or insurance changes
- Interest rate changes on your loan
Please review your original mortgage note/modification agreement or contact us if you have any questions on the terms of your loan.
How can I sign up for electronic Arvest Bank mortgage statements?
Signing up for Arvest Bank electronic mortgage statements (e.Statements) is quick and easy.
Log in to your mortgage account at mymortgage.arvest.com to register your mortgage account and get started.
You will receive an email notification when your current mortgage e.Statement is available. If you do not receive your email confirmation after enrolling or need to update your email address, please do so by updating your account information on mymortgage.arvest.com or by calling Arvest Mortgage Customer Service at (800) 232-5524.
You will be able to view your mortgage e.Statements for the previous 18 months.
